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Frequently Asked Questions

Q:  What are your hours?
A:  We schedule Monday - Friday 8:00am-5:00 pm, Saturday 8:00-12:00.
     We will work other hours if absolutely necessary.

Q: Do you do residential, commercial, and government buildings?
A: Yes, we will treat any structure.

Q:  Are your treatments safe for pets?
A:  Yes, provided you follow any special instructions.

Q:  What methods do you use to get rid of rodents?
A:  Typically we use professional-grade bait.  Sometimes bait and professional-grade glue boards.
     In sensitive situations we use glue boards only.

Q:  What methods do you use to get rid of termites?"
A:  We use Termidor Liquid treatments.

Q:  Do you use in-ground termite bait stations?
A:  No, Termidor Liquid treatments work almost immediately as opposed to baiting systems which 
     can take months to begin working.

Q:  How long do most services take?
A:  A typical general pest treatment can take 30 to 40 minutes inside, and 5 to 10 minutes
     outside.  Very large houses or difficult situations can take longer.

Q:  Do you do treatments on weekends?
A:  We try to limit weekend service to 8 to 12 on Saturday, but will work with the customer on
     other times if absolutely necessary.

Q:  Do you trap animals?
A:  We do not trap large animals such as squirrels, raccoons, and possums.  We do handle mice,
     rats, voles, moles and chipmunks.

Q:  Do you treat outside?
A:  Yes, we treat around windows and eaves with the hand canister, and power spray the
     foundation perimeter, unlike most other companies.

Q:  Do we have to leave?
A:  Children one year and younger must leave, as well as anyone with respiratory problems or
     sensitivity to household chemicals/cleaners.  Also, people and pets must leave during
     aerosol space treatments.

Q:  What happens if I'm not satisfied with your service?
A:  We will resolve the situation to your satisfaction.
 
 
 
 
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