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Frequently Asked Questions
Q: What are your hours? A: We schedule Monday - Friday 8:00am-5:00 pm, Saturday 8:00-12:00. We will work other hours if absolutely necessary.
Q: Do you do residential, commercial, and government buildings? A: Yes, we will treat any structure.
Q: Are your treatments safe for pets? A: Yes, provided you follow any special instructions.
Q: What methods do you use to get rid of rodents? A: Typically we use professional-grade bait. Sometimes bait and professional-grade glue boards. In sensitive situations we use glue boards only.
Q: What methods do you use to get rid of termites?" A: We use Termidor Liquid treatments.
Q: Do you use in-ground termite bait stations? A: No, Termidor Liquid treatments work almost immediately as opposed to baiting systems which can take months to begin working.
Q: How long do most services take? A: A typical general pest treatment can take 30 to 40 minutes inside, and 5 to 10 minutes outside. Very large houses or difficult situations can take longer.
Q: Do you do treatments on weekends? A: We try to limit weekend service to 8 to 12 on Saturday, but will work with the customer on other times if absolutely necessary.
Q: Do you trap animals? A: We do not trap large animals such as squirrels, raccoons, and possums. We do handle mice, rats, voles, moles and chipmunks.
Q: Do you treat outside? A: Yes, we treat around windows and eaves with the hand canister, and power spray the foundation perimeter, unlike most other companies.
Q: Do we have to leave? A: Children one year and younger must leave, as well as anyone with respiratory problems or sensitivity to household chemicals/cleaners. Also, people and pets must leave during aerosol space treatments. Q: What happens if I'm not satisfied with your service? A: We will resolve the situation to your satisfaction.
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